Privacy Policy

1. Introduction

Boston Lumber ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (boston-lumber.com), use our services, or communicate with us. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

Information you provide directly: When you submit a quote request, contact form, or communicate with us via email, you may provide your name, email address, company name, mailing address, postal code, project details, and any other information you choose to share.

Information collected automatically: When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behavior through cookies and similar technologies.

Information from third parties: We may receive information about you from third-party services such as analytics providers that help us understand website traffic and usage patterns.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries, quote requests, and service requests
• Process and fulfill orders for reclaimed lumber products and services
• Communicate with you about your orders, deliveries, and account
• Improve our website, products, and customer experience
• Analyze website usage to understand how visitors interact with our content
• Send you relevant information about our products and services, if you have opted in
• Comply with legal obligations and protect our legal rights

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us with website hosting, analytics, email delivery, and other business operations, subject to confidentiality agreements.
• Legal requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, safety, or property.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, including using strong passwords and keeping your login credentials confidential.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to restrict or object to the processing of your data
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@boston-lumber.com.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@boston-lumber.com or visit us at 37 Linden St, Medford, MA 02155.